Our objective with the e-store is to offer an assortment of products that make it easy and simply more fun to have pets in your life. New products will be frequently added to the store based on changing seasons and holidays. Please visit our e-store often for your pet and gift needs.

The store is operated by Petfulfillment. Your order will ship from their warehouse and your purchases will be billed to your credit card by Petfulfillment once your purchase is shipped. The following customer service policies have been established by Petfulfillment with our commitment to you in mind. Please click on the links below to get a detailed explanation of these policies.

• Shipping and Handling Terms
• Return and Exchange Policy
• Privacy Policy
• E-mail Customer Service

To contact Customer Service, click here, or call (212) 255-6322 between 9 AM and 5 PM Eastern time (toll charges may apply).

If you have any additional questions relating to the e-store or the products offered, or you have any suggestions, please contact Customer Service and they will respond promptly to your inquiry.